How to Delete Your Account & Data

In yoin (development code: casknote) you can delete your account and its associated data at any time from within the app. The steps are the same whether you signed up with Apple, Google, or Facebook.

1. Delete from within the app

  1. Open the yoin app.
  2. Open your own profile screen and tap the gear (settings) icon at the top right.
  3. Under the "Account" section, tap "Delete account".
  4. Review the explanation about deletion, then tap "Continue to delete".
  5. To verify your identity, sign in again with the method you used to register (Apple / Google / Facebook).
  6. On the "Delete your account?" confirmation, tap "Delete" to submit the deletion request.

2. What is deleted and what is anonymized

Once the deletion request is submitted, your data is handled as follows.

3. 30-day grace period

Immediately after you submit the request, your profile and posts become invisible to other users. For 30 days the account is in a soft-deleted state, and you can restore it at any time by logging in again with the same account. After 30 days, the data above is permanently deleted.

4. If you cannot access the app

If you cannot use the in-app flow (for example, because you lost your device), please contact yoinsupport@gmail.com with the email address you used to register. We will verify your identity and process the deletion on your behalf.

For details on how we handle your data, please see our Privacy Policy.